To add a shared mailbox to your local Outlook client, you must first submit a request to gain access to the shared mailbox by submitting a ticket to the Helpdesk (helpdesk@hiebing.com). Someone in I.T. will confirm, then grant you access to the requested Shared Mailbox.
If access was already granted or you have obtained access, you can proceed to adding the mailbox to your local Outlook instance.
While in Outlook, on the menu bar, you’ll see “Apple Logo, Outlook, File, Edit.” You’ll want to select "Tools" menu option from the menu bar list and then select Accounts.
A new window will appear (see below). Here, select Delegation and Sharing.
A new window will appear. Select "Shared with me" then click the "+" icon in the lower right corner to add a shared mailbox.
Here, you can enter the mailbox of your choosing. We are using the Front Desk as an example.
After entering the name of the mailbox in question, hit add. Then hit Done.
You can close out of all remaining windows and you are done!
At some point, you may get an additional item from Outlook about Auto discovery for the mailbox you added. Simply click the check box to always remember your selection then select "Allow:.
With that, the mailbox will be added to Outlook and you can locate this on the left hand side of your Outlook.
If you run into any problems adding accounts or run into other error message, please reach out to the Help Desk (helpdesk@hiebing.com) for assistance.
Thanks!
-Nate